Privacy Policy
Introduction
Oxfordshire Kindness Wave is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.
Information We Collect
We may collect the following types of information:
- Information you provide directly, such as your name and email address when you contact us or sign up for our newsletter
- Information collected automatically through cookies and similar technologies, including your IP address, browser type, and pages visited
- Information from third-party services if you interact with our social media accounts
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide support
- Send you updates about our programmes and initiatives (with your consent)
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent (for marketing communications)
- Our legitimate interests (for website analytics and improvement)
- Contractual necessity (when you request services from us)
- Legal obligations (where required by law)
Data Sharing
We do not sell your personal information. We may share your information with:
- Our partner organisations (Populate Co-operative, Ark-T Centre) when necessary to fulfil our services
- Service providers who help us operate our website
- Legal authorities when required by law
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact information is typically retained for up to 3 years after your last interaction with us.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Cookies
Our website uses cookies to improve your experience. For detailed information about the cookies we use, please see our Cookie Policy.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Location: Oxford, United Kingdom